Gift Cards

• I was given a gift card! How do I redeem it?
• How do I purchase a gift card?
• Gift Card Terms

General Questions

• Plated™ Terms and Conditions
• How much does Plated cost?
• Does Plated deliver to me?
• What do I get in the box?
• Can I recycle my box/packaging materials?
• I have dietary restrictions/allergies. Do you have recipes that work for me?

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Subscription

• What is a Plated subscription?
• What kind of plans does Plated offer?
• Is this a diet plan? What if I have a question regarding nutrition information?
• Can I modify my box or skip a week?
• How do I cancel my subscription?

Delivery

• Who delivers my package?
• What time should I expect my delivery?
• Where does my box come from?
• Do I need to be home to sign for my package?
• How do you keep the food fresh in transit?

Cooking

• How long will the food stay fresh?
• What is your refund policy?
• How many calories are in each meal?
• What happens if I lose my recipe card?
• Which ingredients do you assume I have at home?
• Why does my chicken have a funny smell sometimes?

Account

• How do I change the default shipping address on my account?
• How do I change the login information for my account?
• How do I change the billing information on my account?
• How does the invite program work?

Using The Plated iOS App

• Can I manage my boxes from my iPhone or iPad?
• How do I add a dessert to my box using the mobile app?
• How do I change the recipes in my box using the mobile app?
• Can I change my account information using the mobile app?
• How do I skip or unskip a week using the mobile app?

Marketing

• Fooderang Contest
• Plated Cookbook Contest
• #TheWayWeCook #PlatedContest Official Rules
• Plated Sfoglini Pasta of the Month Instagram Sweepstakes Official Rules
• Illustrate My Plate Contest