Plated™ Terms and Conditions
How much does Plated cost?
Does Plated deliver to me?
What do I get in the box?
Can I recycle my box/packaging materials?
I have dietary restrictions/allergies. Do you have recipes that work for me?
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I was given a gift card! How do I redeem it?
How do I purchase a gift card?
Gift Card Terms
How is the nutritional information for each menu item calculated?
Is this a diet plan? What if I have a question regarding nutrition information?
What is a Plated subscription?
What kind of plans does Plated offer?
Can I modify my box or skip a week?
How do I cancel my subscription?
Can I change my delivery day for a specific week?
Who delivers my package?
What time should I expect my delivery?
Where does my box come from?
Do I need to be home to sign for my package?
How do you keep the food fresh in transit?
How long will the food stay fresh?
What is your refund policy?
How many calories are in each meal?
What happens if I lose my recipe card?
Which ingredients do you assume I have at home?
Why does my chicken have a funny smell sometimes?
How do I change the default shipping address on my account?
How do I change the login information for my account?
How do I change the billing information on my account?
How does the invite program work?
Using The Plated iOS App
Can I manage my boxes from my iPhone or iPad?
How do I add a dessert to my box using the mobile app?
How do I change the recipes in my box using the mobile app?
Can I change my account information using the mobile app?
How do I skip or unskip a week using the mobile app?
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