Logo

Do I need to be home to sign for my package?

None of our couriers require a signature upon delivery.

Since most of our customers are not home during the day, we follow your instructions on where/how to leave your box. Some customers ask us to leave their Plated box at their front door, while others prefer that we take their box to a neighbor's house or leave it with their building's doorman. If you’d like to leave us delivery instructions, you can do so on the secure checkout page under “shipping information.” It's also a great idea to make sure we have your phone number on file—that way, your delivery person can call or text you if needed for additional instructions.

Was this article helpful?
13 out of 13 found this helpful
Have more questions? Submit a request