Plated Help Center
Cooking + ingredients
Are your ingredients local and/or organic?
Can you accommodate food allergies?
How do I access my recipes?
How is the nutritional information for each menu item calculated?
How long will the food stay fresh?
What’s included in each box?
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Subscription + delivery
Can I modify my box or skip weeks?
How do I cancel my subscription?
My box was delivered later than expected. Can I still eat the food?
What kinds of plans can I choose from?
What time will my box arrive?
Billing, gift cards, and promotions
Do you offer gift cards?
I sent my friend a Plated Invite—is it possible to extend it after it expires?
Why do I need to give my credit card to redeem a gift card and/or free Plated Night?
How will I be billed?
Is my box recyclable?
The Plated app
Can I manage my account from my iPhone or Android?